Via 24/7 PNB Customer Service
Cardholders who wish to redeem by phone may contact our 24/7 Customer Service Hotline at (02) 818-9-818 or Domestic Toll Free at 1-800-10-818-9-818.
Via Fax / Email / Mail
Cardholders may send their accomplished Redemption Form via:
Click here to download the redemption form for Core Cards, UnionPay, and Selected Co-branded Cards
Click here to download the redemption form for Mabuhay Miles MasterCard