Advisory: Shift to the New PNB Prepaid Card!



Please be informed that beginning May 15, 2023, your old PNB Prepaid Mastercard and PNB-PAL Mabuhay Miles Prepaid Mastercard (issued until August 31, 2022) will no longer be valid for use. This includes transactions to purchase items online and in-store, to pay bills, to check balances, or to access funds via PNB ATMs and other banks' ATMs.

In this regard, please get your new PNB Prepaid Card at the nearest PNB branch to enjoy the following benefits:

Process on how to get your new PNB Prepaid Card:

1. Visit the nearest PNB branch.

2. Present the following:

- One (1) valid government-issued ID.
- Old PNB Prepaid Mastercard or PNB-PAL Mabuhay Miles Prepaid Mastercard issued until August 31, 2022 with card number starting with 5209 2412 XXXX XXXX

 3. Choose your preferred prepaid type of card replacement:

• 3-5 banking days for Metro Manila

• 5-7 banking days for Luzon

• 7-10 banking days for Visayas and Mindanao

4. Fill out the Customer Information Form with consent.

5. Sign the Terms & Conditions.

6. Pay for your preferred PNB Prepaid Card. Please refer to the table for the fees:


  PNB Prepaid Mastercard PNB-PAL Mabuhay Miles Prepaid Mastercard
Non-Personalized (without name) Php 150.00 Php 150.00
(with name)
Php 250.00 Php 250.00


Please click here to see the attached Frequently Asked Questions (FAQs) and for more details.

For additional concerns and queries, please call PNB Customer Care at (+632)8573 8888 or visit any PNB branch.

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