PNB MasterCard Portal

Promo Mechanics:

1. This promo is open to all active PNB Credit/Debit/Prepaid cardholders.

2. Promo period is from April 5, 2019 to December 31, 2019.

3. Cardholders are entitled to the following offers when they use their PNB Card at https://www.shopback.ph/pnb

 • P200 bonus for new customers

4. Cardholders must log-on to https://www.shopback.ph/pnb. Once logged in, cardholder may now start shopping at Shopback's partner merchants by clicking on any of the merchant icons (e.g. Zalora).

 How to Use Shopback:

 a. Log-on to https://www.shopback.ph/pnb.
 b. Sign up for a FREE ShopBack.
 c. Choose any of the partner store icons (e.g. Zalora).

  • Ensure that you will complete the purchase within the same window.
  • Ensure that you buy on the same device you clicked through.
  • Ensure that you enable cookies in your device.

 d. Start shopping at your chosen online store (log-in/sign-up) and pay using your PNB Credit Card.
 e. To check your Cashback, log on to your Shopback account and click the “Cashback Summary” which will show the pending, redeemable, bonus, paid - out and total Cashbacks earned.

 How to redeem your bonus and earned Cashback:

 a. Click the “Cashback Summary” Tab.
 b. Click the “Redeemable” Tab and hit “Request Payout”

5. The Cashback will be credited to your Shopback account within 48 hours after purchase and will be redeemable within 60 days of purchase and until 60 days from end of promo period after merchant verification is complete. ShopBack reserves the right to cancel fraudulent accounts (Customers using multiple accounts or doing multiple check out which is associated with the same customer or group of customer. ShopBack reserves the right to determine the definition of the same customer or associated customer or group of customer based on name, mobile number, email, address, or other information received by ShopBack).

6. Cardholders may only cash out upon earning a minimum of P300 redeemable.

7. Cashback will be deposited to the cardholder's registered bank account or PayPal account within 14 banking days after the redemption request. All charges involving the transfer of Cash Back to the cardholder's nominated. PayPal account shall be shouldered by ShopBack.ph.

8. For missing Cashback, cardholders must call the ShopBack hotline directly at (+632) 759-1421 from Mondays to Fridays between 9AM – 6PM or fill out the form via https://www.shopback.ph/account/missingcashback anytime or forward email at to help@shopback.ph. To know more about ShopBack, refer to ShopBack FAQs: https://www.shopback.ph/faq

9. The warranty of the products and the quality of the services being offered under this promo shall be the responsibility of ShopBack.ph, subject to their terms and conditions. PNB shall serve only as a mode of payment for this program.

10. The Terms and Conditions governing issuance and use of PNB Credit Cards are incorporated herein by reference and made an integral part hereof.

Per DTI-FTEB Permit No. 5753 Series of 2019.

PNB Cards 24/7 Hotline (+632) 818 9818 / DTF 1800 10 818 9818.
PNB is regulated by the Bangko Sentral ng Pilipinas.
BSP contact details: (+632) 708 7087 / consumeraffairs@bsp.gov.ph